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Bflimited We have been operating since 1985 as a family run business. We have now grown to employing nine qualified engineers and three trainees along with three office staff. All our work is co-ordinated through our office above the showroom, where our office staff handle all enquires which are recorded on our works database to keep an accurate control of all work.
Served areas
  • Potteries
Services
Central Heating
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Brenden Fern Ltd provides high levels of quality and reliability, Whether the job is a boiler replacement or a full system installation.
We offer a full design and installation service that is tailor-made to fit the requirements of each individual customer.
Currently we are involved with private, Local authority and housing association properties and are pleased to offer competitive rates.
We are committed to providing the highest energy efficient products to all our customers. We are a Worcester Bosch Gold accredited installer offering extended warranties and competitive prices
Gas Maintenance & Servicing
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Brenden Fern Ltd carries out many large service contracts for housing associations as well as his large portfolio of satisfied private customers. These have extended from unforeseen breakdowns to annual servicing. The company works closely with leading manufacturers to enable the company to gain technical information on both current and past products. This ensures that any problems can be quickly dealt with. Customers are offered daily progress reports stating what has been achieved as well as setting structured timescales. Gas maintenance runs along side our annual gas servicing programs with our operatives working together to offer a high level of service from simply repairs to 24 hour emergency call outs.
Reviews (15)
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Derek Rushton
May 04, 2022
I've been using Brenden Fern for 10 years plus. Installing a new boiler/servicing/taps sorted/plus other plumbing services etc. Always found them to be extremely reliable. Not the cheapest but they always do a good job. Local lads too. Wouldn't use anyone else.
Paul Condliffe
Feb 12, 2022
Fantastic company - had my bathroom done by them after it being done poorly by an independent plumber. The difference is night and day, workmanship is top notch, I won't be using anyone else for other jobs I have planned. There is always someone who can do it "cheaper" but always best to go with the proffesionals as I have now found out
Duncan Buckley
Oct 09, 2021
We needed some professional work for our downstairs bathroom after a cowboy builder left us with a few problems. BF Ltd were great. They came in, assessed what needed to be done, listened to our needs and added the materials we'd purchased for the job. Unlike other people that had come in, they didn't try to talk us out of what we wanted or where we wanted to put it.

The team of different trades came in when they needed to, left our house clean each time, their work was meticulous and perfect. We couldn't be happier with our renovation and wouldn't hesitate to instruct them again in helping us on our next project.
Lesley Beckingham
Aug 08, 2021
This is an excellent company with wonderful old-fashioned values of service and professionalism. I needed help with my parents' property when this was vacated upon them both going into care. They assisted me with every aspect of the electrical, plumbing and other requirements which had to be arranged by me at a distance, as I do not live locally to the property. All works were carried out efficiently and expertly, always accompanied by helpful telephone or email responses. I highly recommend them.
Stacey Keates
May 28, 2021
5 stars is not quite enough for the service my mum received from Brenden Fern. She called on the Tuesday to enquire about a plumber, the lady on the phone was so helpful and professional. A plumber was dispatched the same day, told to expect him around dinner time and 12.10 he arrived. He was clear and precise in his explanation of what he would do, this had already been explained on the phone but was very reassuring given the climate. The plumber was quick and efficient, taking great care with my mums property and the guidelines put in place. Very very impressed and wouldn't hesitate to call again.
Colm Moran
May 01, 2021
Great people to deal with. They have serviced my boiler & gas fire for many years. Just had this very old boiler replaced by them, & very happy with the whole process, from advice, quote, booking the job & carrying it out. Professional, friendly & very reasonable cost. Recommended without hesitation!
Isobel White
Apr 23, 2021
I have recently had my utility room totally refurbished, a shower room installed and a new boiler from Brenden Fern. I am absolutely delighted with the results. The quality of work is fantastic and the whole team have been brilliant. Frazer who completed the plastering has done a superb job, and whilst I do not know the names of the rest of the team, they have all been fantastic.
Chris, the project manager has been amazing, really helpful and has given us great advice , which was a real help during the initial planning. Communication has been excellent. I would thoroughly recommend Brenden Fern Ltd. I would give more than 5 stars if I could!
David Gardner
Apr 23, 2021
I've used Brenden Fern twice in the last couple of months to do some renovations on my home. Chris always helpful in managing the work, but the real stars are the tradesmen who clearly take a lot of pride in their work. Quality of work is first class and I will have no hesitation in using them again. If looking to use them ask for Fraser and Mick, they won't let you down.
Derek Rushton
Mar 27, 2021
Stoke-on-Trent born & bred company put my Worcester Bosch boiler in and service it every year. Not the cheapest but very reliable and they do a good job. Would definitely recommend. Great local service.
Isobel White
Mar 08, 2021
I have recently had my utility room totally refurbished, a shower room installed and a new boiler from Brenden Fern. I am absolutely delighted with the results. The quality of work is fantastic and the whole team have been brilliant. Frazer who completed the plastering has done a superb job, and whilst I do not know the names of the rest of the team, they have all been fantastic. Chris, the project manager has been amazing, really helpful and has given us great advice, which was a real help during the initial planning. Communication has been excellent. I would thoroughly recommend Brenden Fern Ltd. I would give more than 5 stars if I could!
Tracy Lawton
Feb 07, 2021
Just had our 3rd project completed by Brenden Fern Ltd. Had plastering, new radiators and new skirting boards in the lounge / dining room. We are so pleased with all aspects of the job, the work carried out was excellent starting with the project manager and to all the work men who carried out the jobs. They arrived when they said they would and were clean & tidy workers. 5 star job, thank you.
Colm Moran
Jan 24, 2021
Great people to deal with. They have serviced my boiler & gas fire for many years. Just had this very old boiler replaced by them, & very happy with the whole process, from advice, quote, booking the job & carrying it out.
Professional, friendly & very reasonable cost.
Recommended without hesitation!
Alex McLellan
Feb 25, 2020
I've used Brenden Fern for a few years with my rental property, for plumbing jobs, after a recommendation from my uncle, who's a retired plumber. They were able to fix a minor issue of an air block, which another company had said the entire heating system needed replacing. So I trust them to do jobs properly and not try to make as much money as possible.

Since then, I've had them do many tasks, including installing gas cookers, gas boilers (and associated building work) and I've never had any issues with any of the work they've done.
Stacey Keates
5 stars is not quite enough for the service my mum received from Brenden Fern. She called on the Tuesday to enquire about a plumber, the lady on the phone was so helpful and professional. A plumber was dispatched the same day, told to expect him around dinner time and 12.10 he arrived. He was clear and precise in his explanation of what he would do, this had already been explained on the phone but was very reassuring given the climate. The plumber was quick and efficient, taking great care with my mums property and the guidelines put in place. Very very impressed and wouldn't hesitate to call again.
David Gardner
I've used Brenden Fern twice in the last couple of months to do some renovations on my home. Chris always helpful in managing the work, but the real stars are the tradesmen who clearly take a lot of pride in their work. Quality of work is first class and I will have no hesitation in using them again. If looking to use them ask for Fraser and Mick, they won't let you down.