A.F PLUMBING

WARNING! I hired this company in April 2022 to repair a leaking drain and pipe. Dealing with these people has left me feeling scammed. When the plumber first came out, he took some pictures of my leak and said he would form a material list for the job and come back another time. We rescheduled a week later after I was told it would only be a couple hours of labor (similar to other quotes I received).

When he came back he had an apprentice because some of the work had to be done in a crawlspace. In doing so, it jacked up the hourly rate to 225/hr because it was now two guys (but I was told the rate was only 200/hr and that this would make the job would go faster). Then, these two guys traveled to the "hardware store" on three separate occasions for a total of 3 hours.

I was charged for all these "trips" at 225/hr even though the plumber had come the previous week and should have known all the needed materials for the job and come prepared. I was never told that these "trips" were billable. This was not an emergency job and I would've ordered parts if I knew they were going to charge me for this. The total time they actually spent fixing anything was about 2 1/2 hours.

My bill came out to $1500 (triple my original quote) to fix a leaking drain and replace a 1 foot section of copper pipe. The copper pipe had multiple pieces of coupling on it (for soldering practice?). When I complained, the owner promised to make this right and confirmed a reimbursement. HOWEVER, I had to wait over a month and constantly call them over 20 times before I was finally refunded an amount FAR LESS than original promised from by the owner.

The name "All Family Plumbing" is fitting for this company, as I felt like I called an Uncle to come over and help me work on my house. I contacted them through a referral after discovering some plumbing nightmares on a recently purchased house, and could not have been happier with the services provided. John and his crew were here for 3 days diagnosing, then resolving some major plumbing issues in our new house.

In the midst of a Covid labor shortage and upcoming Christmas holiday, they got all the right people and equipment to get the job done as quickly as possible, and at a better price than I was quoted from 3 other companies. There were no hidden costs and they thoroughly explained what they were doing every step of the way. I've already recommended them professionally to several clients for work to be done on their properties, and they've experienced the same great service as well. Highly recommended and will definitely be using them again.

The company was referred and highly recommended by our neighbors. They did an excellent work from diagnose/assess the root cause all the way to complete our project in such cold weather. All the team member did their best to clean the site both indoor and outdoor. The project was completed well under budgeted hours and expenses. Very satisfied with their works.

Very bad attitude. Angry person, stress related. Employees not vaccinated. Suggest using someone you will feel safe with in your home.

Great people. Great business. Would definitely recommend 100%. They will do you rite. And make you feel like part of the family

The best way I can describe them is that they know how to build a relationship to have a lifetime customer. They showed up quickly during a plumbing emergency. There was unavoidable damage to unknown underground electrical while digging on my property to repair sewer. know way they could have known. They were honest and owned up to it and made it made it right. They were fair and reasonable with pricing. They now have a lifetime customer. I cannot speak more highly.

Back in January 2020, a newly installed sump pump by All Family Plumbing failed causing water back up in the basement. Since the pump was under warranty, the company did replace it plus labor. The service call however was the disappointing part. The crew of two that came not only reeked of cigarette smoke but while replacing the pump cause the oil to leak all over the basement which caused the smell to linger for days.

And the smell traveled the entire house. Upon asking them to clean it up, they made excuses for why it could not be fully cleaned up. My wife and I had to use soap water several times the next few days to reduce the smell over time. Not only were dealing with water in the basement and some destruction of property but now we had extra work that we really weren't up for taking on.

Can't recommend them highly enough. Installed a tankless water heater for me a few years ago. Today, helped with a MASSIVE plumbing emergency. They're always professional and courteous and go above and beyond.

Adam and his crew did a 1st class job totally refitting my bathroom. I highly recommend this company.

Adam did a full bathroom refit, from his website to the finished job everything was done really well. On time and very accomodating. Would definitely recommend and the price was very competively priced. Will definitely use again. Great to have a professional service for a change. My tenants were really pleased with the refit.

Had a full bathroom re-fit, done to a high standard. Adam was polite at all times and turned up on time each day. Much cheaper than other quotes. Would highly recommend AF Plumbing.

Adam was great from start to finish. 3 other plumbers had told me a load of tosh about moving my boiler into kitchen as otherwise in there words I could wee quicker. He never said any of that and charged me a mear fee for the work as otherwise I would never have had hot water. The service was great, a bit not in quote needed doing, he did it without increasing payment. All work is done exactly how I wanted it. Thoroughly recommended, nice to find a genuniene plumber nowadays!

I had a leak from a water pump in my loft. I called A. F Plumbing in the morning on a bank holiday Monday, he said he would be round in about half an hour. True to his word, half an hour later he was walking up my path. About an hour later the leak was fixed and also another leak that was found all for his minimum charge with no call out fee. Don't forget this was a bank holiday Monday. I woul recommend A. F Plumbing to anyone.

We needed a plumber after our shower stopped working. He came within an hour of calling and replaced it the same day and much cheaper than we expected. Thank you again.

A truly amazing service at a great price. He turned up promptly, got the job done quickly and with the minimum of mess, and charged me exactly what he said he would in spite of the job being a bit more awkward than at first anticipated… I couldn't possibly have asked for more and I would definitely use him again! As far as I am concerned this plumber comes strongly recommended!

I called AF Plumbing for a quote for a new fitted kitchen sink. Price and timescale was good. The sink was ceramic and perfect design for our kitchen. I would not hesitate in recommending AF Plumbing. Adam was excellent and I would not hesitate in using him again. Thank you.

Adam provided an incredible service from quote to completion. He arrived on time, was incredibly efficient, polite and tidy. He transformed our bathroom in 2 days with minimal fuss, no disruption. A true professional and HIGHLY competitive. I will be giving his details to all my colleagues and friends.