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Pentland Plumbing Here at Pentland Plumbing we are renowned for providing excellent service to all of our customers. Beginning as a one man band with our Managing Director and Owner Keith Hooper, Pentland Plumbing has expanded into a Plumbing and Heating company employing 7 employees both engineers and office / customer service administrators. You will be taken care of by our stellar office team and be booked in swiftly with the work carried out by our skilled team of Gas Engineers & Plumbers. With our vast range of cliental we are positive we can cater to your company's needs, come rain or shine.
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Here are the friendly faces behind what makes Pentland Plumbing shine. We will always speak to you in a dignified and respectful manner, we even may crack a joke or two! Providing our customers with an A* service with a smile is in our repertoire.
We supply a variety of Heating Services to our various customers, aiming to get there within 24 hours. We can deal with many different types of plumbing issues, just to name a few of the more common jobs we attend. With a long list of commercial clientele, we are more than confident in producing excellent work on larger premises.
We don't just provide work for residential homes. We also service a large cube of commercial premises, whilst still holding up the trademark Pentland Plumbing high standard. At Pentland Plumbing we attend various properties in order to carry out essential maintenance and repairs. We tackle everything from your everyday domestic properties to large scale multi million pound premises. There is no place too big or small that we can't complete to the highest standard!.
We pride ourselves on providing excellence with all of our work no matter how big or small the project may be. But don't just take our word for it, here is just a snippet of testimonials from previous clients regarding our work throughout this year and 2021 alone. Superb service and quality work. The engineer sent took the time to discuss the install of gas fitting for our cooker.
Reviews (24)
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Nigel Salt
May 08, 2022
Had Pentland Plumbing for the first time for a Boiler repair. The engineer came the same day was very polite and knew his Job. He fitted the part and waited for about 15 minutes just to make sure there were no leaks before he left. After he finished he cleaned up and left everything tidy. Had the bill which was very competitive. Will certainly use them again.

One the whole it was a excellent experience. Well done Pentland Plumbing. With all the Cowboys out there it's refreshing to know a professional that you can turn to when you have a problem.
Alan Slade
Mar 24, 2022
Well what can I say? 'Absolutely Brilliant ' might cover it. Our boiler broke down on Saturday morning so we were without heat and hot water. Late on Sunday I left a message on Pentland Plumbing's website. Just after 7am on the Monday (today) I received a reply asking if we were up and could someone call straight away as he had the required sensor on the van.

Sure enough Keith was with us at 7-20 and was very efficient and the boiler was fixed in about 20 minutes. I would highly recommend Pentland Plumbing. We are now booking our annual boiler service with them.
Eleanor Papanicolaou
Mar 20, 2022
I needed my boiler servicing so I contacted Kerrie who was very accommodating and quickly organised an appointment at a time to suit me. On the day, Kerrie kept me informed of the arrival time of the engineer as he was running a bit late. Callum arrived and was polite and friendly. He serviced our boiler and cleaned up afterwards. He also moved our thermostat which was in a difficult to reach area. When he had completed the job, he informed me of everything he had done. All in all a great experience, I will definitely be using Pentland Plumbing again.
Jared Coleman
Mar 17, 2022
Keith and his team did a truly superb job for my elderly mother in law who sadly has dementia. They replaced her back boiler with a new fire and combi boiler. All work was carried out in a considerate and professional manner. Well done Pentland Plumbing.
Steven Fowler
Mar 14, 2022
Just had boiler and radiators replaced. Very pleased with service by staff and very satisfied with work carried out. In particular Bill who carried out the work was brilliant, highly impressed with his professional, methodical andskilled work. Would highly recommend Pentland Plumbing.
Diane Brennan
Feb 25, 2022
After being without heating and hot water for just over 2 weeks and being let down by someone Pentland Plumbing stepped. From calling them and an engineer visiting our home the installation of our boiler was completed within one day by a set of engineers who were all very efficient, polite and knowledgeable and a pleasure to have in our home, we couldn't fault them at all. This company comes very highly recommended.
Mark Walton
Feb 19, 2022
We moved into a new property with my dad. Pentland plumbing upgraded the boiler, radiators and fitted a new bathroom. My dad is 88 and was around while the works were completed. He told me the staff were polite, efficient, helpful and very hard working. To say we are delighted would be an understatement. They even fitted an extra rad in my dads lounge as he feels the cold.

I can't not recommend them more highly and wouldn't use anyone else even if I had to wait to do so. If you want a company you can trust, who are reliable and trustworthy Pentland has your plumbing and heating sorted! They even helped design the bathroom.
Rob Edwards
Feb 15, 2022
Needed someone to look at our boiler in an emergency. They were onsite within three hours. Also had the parts to repair the boiler immediately. First class service. Would have no hesitation in recommending.
Carol Greaves
Jan 23, 2022
Can't recommend Pentland Plumbing highly enough. Start to finish, communication is excellent, workmanship really high standards and to top it all the most polite, friendly and considerate team. Pentland have carried out numerous jobs for my whole family and every single job has been effortless from a customers perspective. To top it off they also support local charity groups who work to help out local families. Great company
Alex Bland
Sep 22, 2021
Over the last few months, I have needed a few plumbing jobs; an external filter, a tap with water filter installation and a shower cubicle. Pentland Plumbing Services have been professional from start to end each time. Ally is a fantastic plumber (every job has been top-notch), and Kerrie in the office has been brilliant. Always on time, very reasonable costs (rare to find). I will be highly recommending them to neighbours and friends in Southampton. Many Thanks
Deborah Perry
Jun 10, 2021
Although only a small job required, I was impressed how efficient, polite, courteous Tom was when carrying out the work. If only more company’s realised that if you give the same care and attention to the small jobs, they will guarantee the repeat customers. I will definitely be calling Pentland should I need their expertise. So nice to have a trusted local company in my contacts. Well done to the team.
Allen Jennings
Mar 28, 2021
Wanted a local company to add a couple of thermostatic radiator valves to radiators in the house which would all mean draining and refilling the system too. Not the biggest of jobs, I'm sure, but Pentland was the only local company to quote and come back to me the same day with a very competitive price - 4 weeks on I am still waiting to hear, despite chasing, from other local traders! Pentland was able to fit in around my work schedule, were on time, quick and clean with the work in our house and the final pricing was the same as the original quote, all of which filled me with confidence in the work they had done. Would highly recommend them to others and will be calling them first for plumbing work in the future.
Annette White
Feb 24, 2021
I honestly couldn't fault this company. Called them Friday afternoon they went to my mums had a look and fitted a new boiler the next day. Incredibly helpful and friendly and would recommend them 100%
Geoff Clay
Dec 11, 2020
Quick response when I enquired about a service slot for our oil boiler, arranged a convenient time a few days later and the engineer, Tom, impressed us with the quality of his work and his engaging personality. No problems were found but he talked us through what he was doing for the annual service and then emailed a comprehensive report and evaluation of the system. I can recommend Pentland Plumbing without hesitation, they were excellent from start to finish.
Jane Muir
Nov 19, 2020
Can't thank Pentland Plumbing enough, what an excellent team. My boiler wasn't working properly so an engineer was sent out to do a service and fix the issue I had. The engineer was amazing and explained what he was doing, I now have a fully working boiler. Thank you Keith and team would highly recommend.
Caroline Fowler
Oct 07, 2020
Excellent service from Pentland Plumbing Services Ltd. Received my quote yesterday and had my new boiler fitted today as I was without hot water. Extremely professional and knowledgeable guys. Would highly recommend.
Simon Smith
Sep 30, 2020
I have used Pentland Plumbing on a couple of occasions and each time the engineers/office staff have been excellent. Thorough check on the boiler advising us of any additional costs, which are very competitive and work is carried out to a high standard. Would highly recommend.
Coronation Homes
Jul 18, 2020
Just wanted to pass on our compliments to Jude. As planned Jude has been onsite for a couple of weeks, carrying out our annual servicing. We have had many compliments coming into the office of how "kind, polite and helpful" young Jude was as well as stating what a thorough service was carried out. It has been a strange year for our residents, with changes and covid to contend with, however I am really pleased with how smoothly our new contractors have been accepted. A big thank you to you all, with an extended thanks to Jude.
Pauline Penhaligon
Jul 08, 2020
Recently contacted Pentland as a customer of Castle Heating, so i was very pleased to experience the same professional arrangements for the service of my Boiler and Fire which was performed by Tom, who did an excellent job
I am therefore very pleased to recommend Pentland
Nicholas Cox
Jun 02, 2020
Pentland Plumbing have just completed a full bathroom refit including walks & flooring. Superb workmanship & quality products. Very clean, tidy & time keeping was impeccable. I would highly recommend to anybody.
Michelle Roxburgh-Ling
May 28, 2020
Last week Pentland Plumbing fitted us a new combi-boiler which we are delighted with. Their customer service was excellent and their fitters work was prompt and professional. We have been using this company for many years now and would highly recommend this business.
Caroline Fowler
May 16, 2020
Excellent service received today. Quoted yesterday and fitted today as we were without hot water. Now have an amazing boiler with a 10 year warranty. Thank you
Mandy Kennedy
Jun 23, 2018
Fabulous service. Called out for potential gas leak in care home at 10.30 at night and was given good advice and support. Thankfully no gas leak but to have the comfort to know prompt support is available is very reassuring.
Andy Drew Beckett
Jan 18, 2018
Just had a new boiler put in my Victorian Cottage and all the old tanks/pipes removed. They made a complicated job seem easy. Proper job done perfectly, couldn't ask for a better service!