SGS Heating and Electrical Ltd

Installed new gas fire. Engineers very efficient, pleasant and professional. Excellent service and very pleased with the new fire

Critical:Professionalism, Punctuality, Quality, Value Shower installation. After 5 months of ongoing problems, SGS are now removing every useless thing they installed and we are going elsewhere. Wouldn't recommend to anyone!

My daughters central heating in her new home when switched on would not return to the boiler. The servicing company came and confirmed there was a problem but could not fault find and offered a date in 6 weeks to come back! I'd used SGS for my boiler installation, so called them, they booked an emergency visit for the next working day and within three hours my daughters heating was working. A relief in November!

Quick response to my emergency. Fixed in one visit. Couldn't ask for more. I have used SGS for many years, they are first class and I have no hesitation in recommending them.

We had an issue with our boiler and our hot water wasn't working, thankfully SGS attended the same day and rectified the issue. A massive thanks to Steve and his apprentice James. Truly excellent service as always! Service:Heating system maintenance

My father had asked them to come to quote for a job. The engineer refused to leave their house without being paid. They weren't made aware that there would be a charge to come and quote for a job. Buyers beware. Issue was eventually resolved and refund given after a couple of calls.

SGS offered great service from start to finish. They were able to attend the property within a matter of days, picked up the keys from the estate agents office without trouble, attended the property and inspected the boiler and gas fire, and reported the outcomes to me immediately. Very professional & reliable, and will be using again in the future.

SGS replaced our entire ( non-working) heating & hot water system for a new all electric boiler & cylinder, replaced the fuse board and installed a log burner for us. All in 7 days, and all with minimum disruption. The team on site were polite and courteous from day 1 and at the end of each day left the house clean, neat & tidy. I would highly recommend using them

SGS installed our new boiler and heating system a month ago. When our builder pierced a heating pipe, fitting out the new linen cupboard, we had a problem, as hot water started seeping out all over the floor. We called SGS and they came round within a couple of hours and fixed it. We were so impressed with the efficiency and quality of the repair.

Also how they cleaned up after they had finished. It took them an hour at the end of a long day, but remained cheerful throughout. So wonderful to find a heating, plumbing, electrical company one can rely on. We thoroughly recommend them.

Engineer was fine. However charging us near 400 to replace a few small parts and about 30 minutes work is nothing short of disgusting, really quite angry and upset. please avoid!

These guys did a fantastic job of upgrading our heating and electric, they're friendly courteous and very professional. I was dreading the upheaval but they made it as painless as possible and the advice given regards choice of boiler was spot on. We're very happy customers and can't recommend them highly enough!

We required a urgent visit tonight; thank you for a prompt and professional service, much appreciated.

Excellent customer service and there when you need them. My mum is in her 90s and it's good to know that you'll be there to fix things and get them working again as a priority.less than an hour from call to service.on a Friday afternoon too.

Excellent customer service and there when you need them. My mum is in her 90s and it's good to know that you'll be there to fix things and get them working again as a priority.....less than an hour from call to service....on a Friday afternoon too.

Engineer arrived when he said he would. He repaired my boiler with minimum fuse and noise. I was able to pay him immediately using my credit card, he cleared up and left. Really delighted with the service and happy to recommend SGS to others.

It has to be one of the worst and strange experiences that I've had the misfortune of encountering, just for a quotation. The engineer didn't introduce himself, so I'm not 100% sure of his name. I had been told to expect Colin but I can tell you now, that I certainly was not ready for him! His first words to me, were to say, that SGS couldn't do. any work on the house until next year, which wasn't great to hear initially but I can accept it.

Then we went over the tasks, given I'm a 37yro woman who owns her own house, he suggested that my father could take the work on and the dispute I have with the previous builder. Which I found highly insulting, given i'm a senior project manager. Also, .

Great service in these times I inquired about my boiler yesterday. An they came today. Took all the precautions an did a fantastic job. Ty ty John xx

Don't use this company if you need anything done on time! Currently sat in a house with 2 kids trying to study for exams and a poorly partner who struggles with the cold, with no heating or hot water. Engineer came out 10 days ago and told us we need a new part for the boiler. He made enquires with me stood next to him and he was told the part is. "on the shelf, and is available next working day".

After a week of no news I called the office ( on Monday)who had clearly not done a thing about our issue and was told they can get the part by Wednesday and fit it in the afternoon. I then get a call Wednesday afternoon telling me they might not get the part in time. They said they'd ring me and.

Don’t use this company if you need anything done on time! Currently sat in a house with 2 kids trying to study for exams and a poorly partner who struggles with the cold, with no heating or hot water. Engineer came out 10 days ago and told us we need a new part for the boiler. He made enquires with me stood next to him and he was told the part is “on the shelf, and is available next working day”.

After a week of no news I called the office ( on Monday)who had clearly not done a thing about our issue and was told they can get the part by Wednesday and fit it in the afternoon. I then get a call Wednesday afternoon telling me they might not get the part in time. They said they’d ring me and confirm either way in 20-30 mins. Instead they just went home and shut the office!

I called today and get told that I’m booked in for 1530hrs. Which was not discussed with me and we have a hospital appointment at 1600hrs! I ask for the appointment to be brought forward and get told that they will ring me back. Over an hour later still no news. I call back and get told I will get a phone call soon. I now have to arrange for somebody to come over and let the engineer in. Useless company that clearly doesn’t value their customers. Will not be using them again and I’d advise you to look elsewhere!

We have used SGS not only for our annual boiler checks, but for emergency repairs of radiators and our boiler. Gavin was very patient with our old W/Bosch oil boiler which kept locking out. It's now sorted! Professional and competitive rates too.

We have used SGS not only for our annual boiler checks, but for emergency repairs of radiators and our boiler.
Gavin was very patient with our old W/Bosch oil boiler which kept locking out. It’s now sorted! Professional and competitive rates too.

Christmas Tree Festival Salisbury Just reading the acknowledgements on the Christmas Tree Festival booklet and wanted to say thank you for testing and checking all the electrical connections to ensure they were safe for everyone in the community to enjoy the beautifully decorated Trees. In this world where most people are quick to complain about things, I wanted to express my appreciation for the great work you have done. Brilliant. Merry Christmas

Christmas Tree Festival Salisbury
Just reading the acknowledgements on the Christmas Tree Festival booklet and wanted to say thank you for testing and checking all the electrical connections to ensure they were safe for everyone in the community to enjoy the beautifully decorated Trees. In this world where most people are quick to complain about things, I wanted to express my appreciation for the great work you have done.

Boiler installed by SGS today. Very impressed by the efficient, courteous service and the fact that they cleaned as they went. Certainly recommend to anyone.

They arrived on time and were able to fix my boiler even though it needed some new parts. Great job, fast, friendly service. Many thanks, I would highly recommend this company. :

Fixed my basin quickly and efficiently. Have also installed boiler to a high standard. Very professional company , you pay a little more as they are not a one man band but this is worth paying for as Which approved.