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Joy Plumbing Joy Plumbing was formed in 2004 by Steven Joy. Strategically based in Bournemouth we offer a complete plumbing, heating service on the southcoast, Dorset,and Hampshire. We offer this service to domestic, industrial and commercial customers. We provide a free and no obligation quotation. We only charge for work carried out. For domestic customers we operate a fixed price policy.
Reviews (15)
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Tomasz TheOneWhoRates Knutel
Jan 03, 2022
So, I had a boiler change with them, and to be honest, it was a bit bumpy ride to get a quote and then to get them start, but Paul, the owner of Joy Services reached out to me with the quickest and most professional advice and quote then was.rwad next day. As this is probably one of the most busy periods for such a work, I had to wait for a month since I paid first half of invoice but that was understandable (but I would hope for a little bit more communication regarding dates arrangement).

Since they started, it was the most professional team I have seen here in UK (and Matt was a leader), it took them 2 and a half days to do quite a lot of work, all went smoothly from what I have seen and the pipe work is just outstanding. I would give 4.5 stars if possible but can recommend them anytime!
Stephen Smith
Nov 25, 2021
At last a heating company I can rely on to diagnose and fix problems quickly and efficiently plus service items as they should be. A special thanks to Scott for turning what was an ineffective heating and hot water system into something which now runs perfectly. Service:Heating system repair
Pete Tonkin
Oct 02, 2021
Twice now they've been out to us and fixed plumbing problems that other companies couldn't. Always friendly people too. Never been an easier recommendation. Services:Plumbing leak detection, Water heater repair
Bernice T.
Oct 29, 2020
I had a kitchen tap fitted about a month ago,very nice polite plumber. This week I noticed the tap was slightly loose. I rang them this morning and the plumber was here within the hour. All fixed and he even put everything back under the sink. I would recommend them any time. Thank you
Adrienne Coles
Dec 03, 2019
Joy Services Group are fantastic! I was about to be ripped off by another firm who said I needed a new boiler for £3k with fitting. I asked Joy for a second opinion and they fitted a new pump to my boiler and it's fine. Thank you so much. Efficient, reliable and trust worthy.
Katie M.
Jul 04, 2019
Unfortunately I rate this company a 1* although they don’t really deserve that either. They are disrespectful and customer service skills are shockingly poor.
Kevin L.
Jun 06, 2019
We’ve been using Joy for over five years now and always happy with their customer service and pricing.
Chynna J.
Mar 22, 2019
FANTASTIC COMPANY! huge thank you to the team at JOY plumbing for fitting our central heating system. From initial advice, booking process and the work being carried out JOY have been totally faultless. Proper trustworthy old fashioned customer service how it should be! Will be using JOY again and again and recommend others do the same. :-
Jaceyjames James
Mar 03, 2019
Had a problem with dropping pressure on my boiler causing an error and shutting down every two weeks. Another well known national company attended 4 times and still couldnt solve the problem. Finally contacted Joy Plumbing, and they identified the issue on the first visit. I booked them to do the work needed and so far so good, a month on, and the pressure has been maintained! Would definitely recommend this company, they took the time to get to the cause of the problem and carried out the work on time and with a great attitude. Thank you.
Robert Allen
Dec 21, 2018
Dan provided first class advice with regard to the type of boiler that would best suit my family. Scott (the installer) was friendly, professional and completed the install to a very high standard. Would definitely recommend.
Chris Buxton
May 03, 2018
Got home from work and my central heating wouldn't turn on so searched for plumbers near by and came across Joy Plumbing and gave them a call on there out of hours number and got through to Dan who was very helpful and polite. Talked me through how to resolve the issue over the phone (it was a problem with the water pressure) and he had it up and working again in a matter and minutes and wouldn't take any money for it. Couldn't fault the service and Dan was brilliant thanks for sorting it for me
Emma Broach
May 01, 2018
I was recently referred to Joy Plumbing through my home emergency breakdown cover. An ongoing boiler issue was causing me many days of agony with no heating/hot water, and a previous plumber had been unable to rectify the problem. Dan was sent to my rescue. He went above and beyond to make sure that i wouldn't have to spend another weekend in the cold for which i am extremely grateful. I can't recommend him highly enough and joy plumbing will definately be my go to should i have any further plumbing issues. Thanks Dan, you're the man!;.
Fredrick Lloyd
Mar 25, 2018
The water pressure in my house was low. I called Joy Plumbing and Dan came out same day and he made a smart and quick diagnosis of the problem and repaired it right away. He was honest and wasn't trying to rip me off. I want to highly recommend this company and I also want to say thank you very much to Dan.
Alex Seymour
Feb 07, 2018
I was recommended Joys Plumbing and could not be happier. I am beyond impressed by the great service, prompt and friendly. Dan was at the property quickly and a new boiler was fitted within a day of my initial phone call. I would recommend Dan to anyone!
Edward F.
Nov 17, 2017
Joy Plumbing was the third company I’ve had round to fix my boiler and thankfully the last! At least one company knows their stuff.